Repairs and battery replacement 

Our centres are open for drop-in repairs at the following times.

No appointment is necessary.

Please note: These times are subject to staff availability and are closed on bank holidays.

At the Royal National ENT and Eastman Dental Hospitals the following applies:

On Tuesdays and Fridays we can see up to 30 people when 2 clinicians are working and 15 when only 1 clinician is working. On Mondays, Wednesdays and Thursdays we can see up to 14 people. The last booked in slot will normally be 15 minutes before closing time but is also dependant on the number of people already waiting. The service is a drop in, first come first serve basis and all days and times depend on staff availability. On arrival, you will be given a pager. Once we reach our maximum number (this may be earlier than our closing time), we are afraid we cannot see any more patients.

Ear mould impressions can be taken on 1st, 3rd and 5th Monday of the month (clinics are not held on the 2nd and 4th Monday) and every Thursday at the Hearing Aid Centre. The ear mould impressions clinic is open 1:15pm-5pm. The last booked in slot will normally be 15 minutes before closing time but is also dependant on the number of people already waiting. The service is a drop in, first come first serve basis and all days and times depend on staff availability.Once we reach our maximum number (this may be earlier than our closing time), we are afraid we cannot see any more patients.

Hearing Aid Centre, Royal National ENT and Eastman Dental Hospitals,Huntley Street, WC1E 6DG

Monday

1.15pm – 5pm

Tuesday

8.30am – 12.15pm

Wednesday

1.15pm – 5pm

Thursday

1.15pm – 5pm

Friday

8.30am – 12.15pm

 

Edgware Community Hospital

Monday

09.15am - 12 noon and 2pm - 3.30pm

Friday

09.15am - 12 noon and 2pm - 3.30pm

 

Finchley Memorial Hospital

Tuesday

09.15am - 12 noon and 2pm - 3.30pm

Wednesday

09.15am - 12.00pm

Thursday

09.15am - 12 noon and 2pm - 3.30pm

Batteries

Batteries are provided, as long as you bring the brown battery issuing book with you. Batteries are free of charge to NHS hearing aid users. You could also send a relative/friend to collect them on your behalf, as long as they bring your brown book. Alternatively, you can post your battery book in and the batteries will be posted back to you.

Lost, damaged and stolen hearing aids

If you lose your hearing aid there is a charge of £60 per hearing aid for it to be replaced. If the hearing aid is lost again, the full cost of the hearing aid will be charged. If you are in receipt of certain benefits, such as pension credit or housing benefit, please bring proof and the aid may be replaced free of charge. If your aids were stolen please bring proof of the crime reference number.