Our new electronic health record system - and what it means for you 

11/03/2019 00:00 

On 31 March 2019, UCLH will be switching on a new electronic patient record system (EHRS) called Epic. This will replace paper notes and integrate several of our existing systems into one single record.

EpicCare Link is a secure web-based portal to Epic. GPs will be able to securely access clinical patient information in real time from UCLH via EpicCare Link.

It offers view-only access to patient records and GPs will be able to view the latest information about shared patients in real time. This information will cover procedures, tests, appointments, discharge summaries and clinic letters.

The new system will utilise DocMan Connect to transfer hospital correspondence to GPs. We are also becoming part of the North London Health Information Exchange over the coming months which will further improve how we share information across North Central London.

Dr Wai Keong Wong, consultant haematologist and chief research information officer said, “Our EHRS system provides us with enhanced capability to communicate with other healthcare providers including GPs, referring hospitals and patients themselves.

“We recognise that information held within UCLH should be made available in a secure and convenient way wherever it is required. I personally have experienced first-hand how access to GP records from UCLH has enriched the interactions I have with my patients and I’m excited that we can now provide the same experience to our healthcare partners including GPs.”

All GPs and primary care practitioners already registered on the current GP portal will automatically be given access to the new portal, that is we will send current users a username and password to the new portal.

New users can register for EpicCare Link by going to the new portal at https://epiccare.uclh.nhs.uk, after the 31st March. Once on the landing page, please selection 'register for a new account'. We will complete the registration process on your behalf and send you further information on registration.

The system will also include a patient portal, MyCare UCLH, which will mean patients can securely log in at home or from a mobile device of their choice to view and manage information about their care at UCLH. This will include checking appointment times, medications and viewing a library of information that is useful for their care. Patients will also be able to message their care team or receive alerts about rescheduled appointments.

Patients will also be able to access their discharge summaries and outcome or follow up letters sent to other providers. While patients currently receive copies of information sent to their GP, they will now receive this, as will GPs, much more quickly.

Although MyCare UCLH will be available when we switch on Epic on 31 March, we do not envisage all patients using it straight away. Information and a how to guide will be available should patients want to access this facility, however we will be rolling it out slowly and focusing on particular groups of patients, for example, pregnant women accessing our maternity service.

For updates and more details about the implementation of Epic please go here, and do tell your patients that they may experience some delays over the coming weeks, as our staff get used to the new ways of working. We are working hard to keep any possible disruption to a minimum; please be assured that patient care is always our top priority.

Contact: Renato Celani, GP Liaison, UCLH.gpqueries@nhs.net, 020 3447 9083.

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